These instructions are for customers who wish to return or exchange a purchase at The Mezzanine, 25 South Denim, or Essentials.
Returns & exchanges must be made within 7 calendar days of in-store purchase.
Bring your item in it’s original packaging with your receipt from the time of purchase.
Please note - an item must be returned to the specific location in which it was purchased
***Due to COVID-19, we are not accepting any returns in store or online***
If your item is approved by our sales associates for a return, you will receive a Boutiques Store Credit. It is accepted at any of the DJW Clothing Boutiques. Your Boutique Store Credit has no expiration.
Store Credit is not accepted towards purchases of David J. Witchell Gift Cards.
Some items are not eligible for return. These include:
- Cocktail and Evening Attire
- Apparel that has been altered by a seamstress
- Special Orders
- Any item with a broken seal, or that has evidently been opened and or used.
- Sale or discounted merchandise.
If you have any questions on how to return your item to us, contact us at 215-579-1200. You can also email us at firstname.lastname@example.org